EXECUTIVE SUMMARY Earlier this year, the Insurance Council of Australia and Australian Financial Complaints Authority launched a court case to resolve the uncertainty of pandemic exclusions in policy wordings, following the rejection of multiple Business Interruption claims brought by policyholders as a result of COVID-19. The case involved two claims brought separately by policyholders Austin Tourist Park in Tamworth and…
Poppy Foxton – Head of Claims Location: Sydney Joined: 2012 A quote capturing your approach to your role “Never let the fear of striking out keep you from playing the game” – Babe Ruth. Tell us about yourself Eight years ago, I left Aon to join Risksmart as a Senior Claims Executive which involved working on a single portfolio in…

