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Managing Risk the Smart Way – Part 2 of 3: CCTV Footage

Many businesses invest considerable time and effort to ensure the safety of their customers. In the event that an accident does occur, what you do immediately afterwards is critical to achieving a positive and timely outcome for everyone involved. In this three-part series, Risksmart will highlight three key steps businesses can take to be ready to respond effectively to an incident. In…

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Managing Risk the Smart Way – Part 1 of 3: Incident Reports

Many businesses invest considerable time and effort to ensure the safety of their customers. But in the event that an accident does occur, what you do immediately afterwards is critical to achieving a positive and timely outcome for everyone involved. In this three-part series, Risksmart will highlight three key steps businesses can take to be ready to respond effectively to…

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Honing-In on our Team

At Risksmart, maintaining genuine connections with our people, clients and partners is at the core of what we do. In this Q&A, we share a little about what inspires us, how we support each other through challenges and wins, and what sets us apart as a team. The crux of WHY Risksmart exists? We take the stress and resource drain…

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COVID-19 Business Interruption Claims: NSW Court of Appeal Rules in Favour of Policyholders

EXECUTIVE SUMMARY Earlier this year, the Insurance Council of Australia and Australian Financial Complaints Authority launched a court case to resolve the uncertainty of pandemic exclusions in policy wordings, following the rejection of multiple Business Interruption claims brought by policyholders as a result of COVID-19. The case involved two claims brought separately by policyholders Austin Tourist Park in Tamworth and…

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