Author page: Risksmart

NSW GOVERNMENT’S CONSTRUCTION ACTIVITY PAUSE
NSW GOVERNMENT’S CONSTRUCTION ACTIVITY PAUSE

NSW GOVERNMENT’S CONSTRUCTION    ACTIVITY PAUSE: WHAT YOU NEED TO KNOW In response to the COVID-19 outbreak in NSW, the Government has announced restrictions to construction activities. To assist insureds who have outstanding claims and those whose properties are undergoing works, we have summarised the latest restrictions and what they mean for current construction activities and insurance claims. WHAT HAS…

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Managing Risk the Smart Way – Part 3 of 3: Occupier’s Liability – Flooring
Managing Risk the Smart Way – Part 3 of 3: Occupier’s Liability – Flooring

Approximately 42% of personal injury cases that require medical attention in Australia are due to falls of some sort. These can be caused by slippery flooring or the presence of contaminants on the floors of premises, particularly those with heavy foot traffic (such as shopping centres, retail shops, supermarkets, or workplaces). The property occupier’s failure to comply with safety standards can result in personal injury claims from individuals who slip and sustain injuries on the premises. There are simple measures occupiers can take to reduce risk…

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Managing Risk the Smart Way – Part 2 of 3: CCTV Footage
Managing Risk the Smart Way – Part 2 of 3: CCTV Footage

Many businesses invest considerable time and effort to ensure the safety of their customers. In the event that an accident does occur, what you do immediately afterwards is critical to achieving a positive and timely outcome for everyone involved. In this three-part series, Risksmart will highlight three key steps businesses can take to be ready to respond effectively to an incident. In…

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Honing-In on our Team
Honing-In on our Team

At Risksmart, maintaining genuine connections with our people, clients and partners is at the core of what we do. In this Q&A, we share a little about what inspires us, how we support each other through challenges and wins, and what sets us apart as a team. The crux of WHY Risksmart exists? We take the stress and resource drain…

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COVID-19 Business Interruption Claims: NSW Court of Appeal Rules in Favour of Policyholders
COVID-19 Business Interruption Claims: NSW Court of Appeal Rules in Favour of Policyholders

EXECUTIVE SUMMARY Earlier this year, the Insurance Council of Australia and Australian Financial Complaints Authority launched a court case to resolve the uncertainty of pandemic exclusions in policy wordings, following the rejection of multiple Business Interruption claims brought by policyholders as a result of COVID-19. The case involved two claims brought separately by policyholders Austin Tourist Park in Tamworth and…

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Case Study 2 – Minimising Adverse Impact
Case Study 2 – Minimising Adverse Impact

The following case study is for a cleaning company. Through expert negotiation, Risksmart reduced a $22,000 claim to a $1,750 settlement, even securing contribution from other non liable parties. The Facts: Risksmart acted as claims managers for a national cleaning contractor (‘our client’). A retired claimant brought a claim against our client after she allegedly slipped and fell on a…

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Meet Poppy – Head of Claims
Meet Poppy – Head of Claims

Poppy Foxton – Head of Claims Location: Sydney Joined: 2012 A quote capturing your approach to your role “Never let the fear of striking out keep you from playing the game” – Babe Ruth.  Tell us about yourself Eight years ago, I left Aon to join Risksmart as a Senior Claims Executive which involved working on a single portfolio in…

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