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Tips to accelerate your claim’s progress
Tips to accelerate your claim’s progress

It’s fair to say that no one wants to lodge an insurance claim, especially when it’s triggered by an inconvenient or even life-changing event. We sometimes hear clients say they’re worried the claims process will ‘take forever’ and that dealing with insurance companies can be difficult. To make this a smooth process for everyone involved, here are our tips for…

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Disputing a declined claim: Tips for a more favourable outcome
Disputing a declined claim: Tips for a more favourable outcome

When a valid Insurance claim is relatively simple and all relevant information is provided, it can be settled and closed quickly. Unfortunately, not all claims are straightforward, and both the broker and insurer are limited to the information received from the insured. When a claim is declined, the insured can appeal the decision via the insurer’s claim dispute resolution process.…

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New guidance on personal injury claims & general conditions clauses
New guidance on personal injury claims & general conditions clauses

Lloyd’s of London v Dhillon Scaffolding Pty Ltd [2022] VSCA 92: A decision by the Supreme Court of Victoria leaves businesses without cover after reasonable safety precautions were not taken, highlighting the importance of “General Conditions Clauses” in a policy. In this article, we discuss the Court’s decision and explain the importance of the proper drafting and interpretation of a…

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101 Guide to Calculating General Damages in Australia
101 Guide to Calculating General Damages in Australia

At Risksmart, part of the service we provide involves assessing compensation for personal injury matters, especially for injuries suffered in public places controlled by shopping facilities. Each state and territory have different laws for calculating damages. To assist, this article unpacks how a claimant’s entitlement to compensation is assessed, depending on their location. WHAT ARE GENERAL DAMAGES? General damages are…

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